Legal document
Client Agreement
v1.0 · 2026-07-11- Version
- v1.0
- Last updated
- 2026-07-11
- Effective
- 2026-07-11
This is the contract between you and TFC Global Markets. It covers your account, your funds, our obligations to each other, and the four incorporated documents (Risk Disclosure, Order Execution, Privacy, AML/KYC) that form part of it.
1. Parties and definitions
1.1 This Client Agreement (the "Agreement") is entered into between:
(a) TFC Funder Ltd, a company incorporated in England and Wales under company number 17173699, trading as TFC Global Markets (the "Firm", "we", "us", or "our"); and
(b) the individual whose account application we accept and who operates a trading account with us (the "Client", "you", or "your").
1.2 The Firm forms part of the TFC Group.
1.3 In this Agreement, the following capitalised terms have the meanings set out below. Other capitalised terms are defined where they first appear.
2. Purpose and structure of the agreement
2.1 This Agreement governs the relationship between you and us in connection with your Account and the services we provide.
2.2 The following further documents form part of this Agreement and are incorporated by reference. In the event of conflict, this Agreement prevails unless the further document states otherwise on the point in question.
(a) the Risk Disclosure Notice (see /legal/risk-disclosure);
(b) the Order Execution Policy (see /legal/order-execution-policy);
(c) the Privacy Notice (see /legal/privacy); and
(d) the Anti-Money-Laundering and Know-Your-Customer Policy (the "AML/KYC Policy", see /legal/aml-kyc).
2.3 You should read this Agreement and each incorporated document before opening an Account. By opening an Account, you confirm that you have read, understood, and accepted each of them.
2.4 We may publish further documents, notices, or product specifications on the Website or the Platform. Where any such document is expressed to form part of this Agreement, it does so from the date of publication or the effective date stated in it.
3. Eligibility
3.1 To open and operate an Account, you must:
(a) be an individual aged 18 or over;
(b) have full legal capacity to enter into this Agreement in your jurisdiction of residence;
(c) not be a resident, citizen, tax resident, or physically present in any jurisdiction in which the provision of retail CFD, Rolling Spot FX, or synthetic-index products is prohibited or requires local authorisation we do not hold; and
(d) not be a United States person for any purpose, including citizenship, residency, tax residency, or physical presence at the time of any transaction.
3.2 The Firm does not accept United States persons. We do not solicit, and we do not accept applications from, residents of any jurisdiction where our services would breach local restrictions on the marketing or provision of retail CFD or leveraged derivative products, including but not limited to Belgium and any jurisdiction added to our restricted list from time to time.
3.3 We may refuse to open an Account, or close an existing Account, if we determine that you do not meet, or have ceased to meet, the eligibility criteria in this clause. You are responsible for ensuring that your use of the services is lawful in your jurisdiction.
3.4 You represent and warrant, on a continuing basis, that the eligibility criteria in clause 3.1 remain true throughout the life of your Account. You must notify us promptly if any of them ceases to be true.
4. Account opening and identity verification
4.1 To open an Account, you must complete our application process, provide the information we request, and satisfy our identity and source-of-funds checks. The current identity, address, and source-of-funds verification requirements are set out in the AML/KYC Policy (see /legal/aml-kyc).
4.2 You must provide accurate, current, and complete information at all times. You must notify us promptly of any change to your name, address, contact details, tax residency, employment, source of funds, or nationality.
4.3 We may open an Account on a limited or provisional basis pending completion of verification, and we may impose restrictions on deposits, trading activity, and withdrawals until verification is complete.
4.4 We may, at any time and in our discretion, require you to re-verify your identity, address, or source of funds, or to provide further information or documentation. We may suspend Account activity while such checks are outstanding.
4.5 You are responsible for keeping your login credentials confidential. Any Order or instruction transmitted using your credentials is deemed to have been given by you. You must notify us immediately at support@tfcglobalmarkets.com if you suspect unauthorised access.
4.6 You may hold more than one Account only with our prior consent. You may not open an Account in the name of, or for the benefit of, any other person.
5. Client classification
5.1 We provide services only to individual retail clients acting on their own account. All Clients are classified as retail Clients.
5.2 We do not offer the services provided under this Agreement to professional clients or eligible counterparties. If you would meet the criteria for a different classification under any framework applicable to you, that classification does not apply to your relationship with us: you are treated as a retail Client for all purposes of this Agreement.
5.3 The retail classification is a matter of contract between you and us. It does not indicate, and should not be taken to indicate, that we hold any authorisation, licence, or registration in relation to the categorisation of clients under any regulatory regime.
6. Communications
6.1 The language of this Agreement, of every incorporated document, and of all communications between you and us is English.
6.2 We communicate with you electronically. Contractual notices, statements, confirmations, corporate communications, and product updates are delivered by email to the address associated with your Account, through the Platform, or by publication on the Website. You consent to receive all such communications electronically.
6.3 You must maintain a valid, monitored email address on your Account. Communications sent to that address are deemed received when sent, absent evidence of non-delivery.
6.4 We may record and retain telephone calls, video calls, chat sessions, and other electronic communications between you and us, whether inbound or outbound, for training, compliance, dispute-resolution, and record-keeping purposes. Recordings and transcripts are our property and may be used as evidence in any proceedings.
6.5 Statements of Account, trade confirmations, and transaction reports are made available through the Platform. Making them available on the Platform constitutes delivery. You are responsible for reviewing them promptly and notifying us of any discrepancy within five Business Days.
7. Client instructions and orders
7.1 You may transmit Orders through the Platform, through connected application programming interfaces, or through any other channel we designate from time to time. We do not accept Orders by telephone, email, or unstructured message unless we expressly agree otherwise for a specific transaction.
7.2 Order types available on the Platform include market Orders, limit Orders, stop Orders, stop-limit Orders, and trailing stop Orders. Not every Order type is available for every Instrument, and the availability of Order types may change without notice.
7.3 An Order is received when it reaches our servers. An Order that reaches our servers when the Platform, the relevant Instrument, or the relevant market is closed will be queued until reopening and will be processed subject to prevailing prices and available liquidity at that time.
7.4 We may, in our discretion, decline to accept an Order, cancel an Order, or delay execution of an Order where we consider it necessary to comply with Applicable Law, to protect the integrity of the Platform, to manage our risk, or to enforce the Trading Rules.
7.5 You transact on your own account and as principal. We deal with you as principal on every transaction and not as your agent or fiduciary. Nothing in this Agreement gives rise to an advisory, discretionary, or fiduciary relationship. We do not provide investment advice, tax advice, or personal recommendations.
7.6 Where you use a copy-trading feature or subscribe to a strategy provider, Orders generated by the strategy provider are transmitted to your Account as your Orders and executed on the same basis. You are solely responsible for the selection, monitoring, and continued use of any strategy provider. You may unsubscribe from a strategy provider at any time through the Platform.
8. Execution of orders
8.1 Where you place an Order in a CFD or Rolling Spot FX Instrument based on a third-party Underlying Instrument, we execute against prices we derive from external liquidity sources and apply our spread. Where you place an Order in a Volatility Index or Surge Index, we execute against prices generated by our proprietary pricing engine for that Instrument.
8.2 We are the sole counterparty to every transaction you enter into with us. We may hedge any exposure resulting from your trading in our discretion; you have no interest in, and no rights against, any hedge counterparty.
8.3 Our approach to Order handling, price sourcing, execution venues, slippage, requotes, and the assessment of execution quality is set out in the Order Execution Policy (see /legal/order-execution-policy).
8.4 In the event of a manifest error, a technical failure, a pricing feed error, a stale price, or a price outside prevailing market conditions, we may cancel, adjust, or reverse an affected transaction. Where we do so, we will act reasonably and will notify you of the action taken.
8.5 We may aggregate your Orders with those of other Clients for hedging or risk-management purposes. Aggregation may operate to your advantage on some transactions and to your disadvantage on others.
9. Fees, spreads, commissions, and financing
9.1 Our commercial charges consist of some or all of the following, depending on the Instrument and the type of activity: bid-offer spreads; commissions; overnight financing charges ("swap") on positions held past the applicable rollover time; inactivity fees; currency-conversion charges; and third-party payment-processor fees on deposits and withdrawals.
9.2 The applicable spreads, commissions, swap rates, contract sizes, minimum sizes, and maximum sizes for each Instrument are published on the Platform and on the Website. These parameters may change without prior notice to reflect changes in market conditions, liquidity, or our risk assessment.
9.3 Overnight financing is applied to positions held past the daily rollover time set for the relevant Instrument. The direction of the financing charge depends on the position side, the applicable rates, and any premium or discount we apply. On triple-swap days, three days of financing is applied in a single charge.
9.4 An inactivity fee may be applied to any Account that has not executed a transaction for the period stated on the Website. The inactivity fee is deducted from the Account balance and is not applied to reduce the balance below zero.
9.5 Where a transaction, a deposit, or a withdrawal involves a currency other than the base currency of your Account, we apply a currency conversion at our prevailing rate, which includes a spread over the reference rate. The applied rate is shown on the transaction record.
9.6 Deposits and withdrawals may be subject to fees charged by the payment processor and by intermediary institutions. Those fees are borne by you and may reduce the amount credited or paid out.
9.7 All amounts due to us under this Agreement may be set off against any amount standing to the credit of any of your Accounts.
10. Deposits and withdrawals
10.1 You may fund your Account by any deposit method we make available for your jurisdiction and Account type. Available methods may include mobile-money rails (including EcoCash, M-Pesa, MTN Mobile Money, Airtel Money, and Orange Money) processed by Finivex; card payments (Visa and Mastercard) processed by Stripe; and cryptoasset transfers processed by NOWPayments. The available methods change from time to time.
10.2 Minimum deposit and withdrawal amounts, maximum deposit and withdrawal amounts per method, and processing timelines are published on the Website. Third-party payment processors apply their own limits, checks, and timelines, over which we have no control.
10.3 Withdrawals are permitted only after your identity has been verified in accordance with the AML/KYC Policy (see /legal/aml-kyc). We may refuse a withdrawal, or apply additional checks, where the withdrawal request is inconsistent with the Account activity, the source of funds, or the pattern of trading, or where we suspect the transaction may be linked to money-laundering, terrorist financing, fraud, sanctions evasion, or any other unlawful conduct.
10.4 We apply a returned-funds principle to withdrawals. Where practical, we return funds to the source from which they were deposited, in the same currency and by the same method. Where that is not practical, we may apply alternative arrangements consistent with the AML/KYC Policy.
10.5 We do not process third-party payments. Deposits must originate from an account held in your name, and withdrawals are paid only to an account held in your name. Deposits received from a third-party source may be reversed at your cost.
10.6 A card payment reversed by the cardholder, the issuing bank, or the card scheme (a "chargeback") gives rise to an immediate liability from you to us for the full amount of the reversal together with any fees charged to us. We may deduct that liability from your Account balance, from any open position, or from any future deposit.
10.7 Withdrawal processing times begin when your withdrawal request has been approved by us. Actual receipt of funds depends on the receiving institution, the payment rail, and applicable banking or blockchain conditions.
11. Client funds
11.1 We hold Client Money separately from the Firm's own operating funds. Client Money is held in one or more designated accounts with regulated payment institutions and banks in jurisdictions we consider appropriate for the operation of our business.
11.2 The arrangements described in clause 11.1 are an operational practice of the Firm. They do not constitute a statutory client-money regime, they are not held under any specific regulator's client-money rules, and no representation is made that any statutory protection scheme applies.
11.3 Client Money is pooled with money of other Clients within the designated accounts. You do not have a right to any specific sum held in a designated account: your right against us is a contractual right to the balance shown on your Account, calculated in accordance with this Agreement and the Trading Rules.
11.4 We do not pay interest on Client Money. Any interest earned on designated accounts is retained by the Firm.
11.5 In the event of the insolvency of a bank, payment institution, or other third party holding Client Money, your position ranks with those of other Clients in accordance with the insolvency law applicable to that institution. You accept the credit risk of the institutions we use.
12. Trading rules and prohibited conduct
12.1 The Trading Rules apply to all activity on the Platform. You must comply with the Trading Rules at all times. Breach of the Trading Rules may result in cancellation of transactions, forfeiture of profits arising from the breach, closure of positions, suspension or closure of your Account, and forfeiture of any promotional credit.
12.2 You must not, whether alone or in coordination with others:
(a) exploit a Platform malfunction, a pricing feed error, a stale price, a delayed quote, or any other technical or pricing anomaly;
(b) engage in latency-based arbitrage, tick-scalping, or any strategy that relies on faster or privileged access to price data than we provide to Clients generally;
(c) engage in price-feed arbitrage between our prices and prices generated on any other trading venue;
(d) engage in wash trading, matched trading, self-trading, or any strategy under which you enter into offsetting positions with yourself or with a person acting in concert with you to generate an artificial position, artificial volume, or artificial profit;
(e) coordinate trading with any other person or group of persons for the purpose of extracting value from the Firm or from the Platform;
(f) manipulate an Underlying Instrument or any external price source;
(g) engage in any conduct that constitutes market abuse under any Applicable Law;
(h) use, or attempt to use, a strategy that we notify you is not permitted, that our Order Execution Policy describes as prohibited, or that is inconsistent with the Trading Rules; or
(i) use the Platform for any purpose other than the trading of Instruments on your own behalf.
12.3 You may use automated trading systems, expert advisors, algorithms, and application programming interfaces, subject to the Trading Rules. You are responsible for every Order generated by any automated system operating on your Account, and for the risk-management configuration of any such system.
12.4 Where we determine, in our reasonable discretion, that you have engaged in conduct prohibited by clause 12.2, we may cancel or reverse the affected transactions, deduct profits arising from the breach from your Account, close open positions, suspend your Account, close your Account, and retain any promotional credit. We may also report the conduct to any authority we consider appropriate.
13. Margin, leverage, and stop-outs
13.1 Trading in CFDs, Rolling Spot FX, Volatility Indices, and Surge Indices is conducted on margin. You must maintain sufficient margin in your Account at all times to support your open positions.
13.2 The maximum leverage we make available depends on the Instrument and is subject to change. Indicative maximums are 1:500 for major FX pairs, and stepping down through minor and exotic FX pairs, metals, indices, and synthetic indices, to 1:20 for CFDs on cryptoassets. The current per-Instrument leverage schedule is published on the Platform.
13.3 We calculate margin requirements in real time on the basis of your open positions, the applicable leverage, the mid-price of each Instrument, and the base currency of your Account.
13.4 If your available margin falls below the maintenance level, we may issue a margin call by any electronic means. A margin call is a courtesy and not a condition of stop-out.
13.5 If your available margin falls below the stop-out level, we will begin closing your open positions, in an order and at a pace determined by us, until the Account is above the stop-out level or all open positions are closed. Stop-out occurs at prices available at the time of the closing Order, which may differ materially from the last quoted price. You accept those prices.
13.6 We provide negative-balance protection as a commercial practice. Where, following a stop-out, the balance of your Account is negative as a result of gapping or a market dislocation, we will as a matter of practice reset the negative balance to zero. This practice is offered without warranty and does not amount to a guarantee that a negative balance will always be reset. It does not apply where the negative balance arises from, or is aggravated by, conduct prohibited by clause 12.2, or where we determine that it would be inconsistent with our risk-management position to apply the practice.
14. Rollover, corporate actions, and dividend adjustments
14.1 CFD and Rolling Spot FX positions held past the daily rollover time set for the relevant Instrument are subject to overnight financing in accordance with clause 9.
14.2 Where an Underlying Instrument is subject to a corporate action, including but not limited to a cash dividend, stock split, reverse stock split, rights issue, spin-off, merger, or delisting, we may make an adjustment to open positions, pending Orders, and reference prices for the affected Instrument. Adjustments are made on a reasonable basis to reflect the effect of the corporate action on the economic value of open positions.
14.3 Where a cash dividend is paid on an Underlying Instrument, we apply a corresponding cash adjustment to open CFD positions in that Instrument. Long positions receive a positive adjustment and short positions receive a negative adjustment; the size of the adjustment is calculated on the basis of the gross dividend, subject to any withholding we apply to reflect the position of the Underlying Instrument in its home market.
14.4 Volatility Indices and Surge Indices are proprietary synthetic Instruments; they are not subject to corporate actions or dividend adjustments. Rollover and financing for those Instruments are governed by their own specifications, published on the Platform.
15. Risk acknowledgements
15.1 Trading in CFDs, Rolling Spot FX, and leveraged synthetic Instruments carries a high risk of loss. Leverage magnifies both gains and losses. You may lose all of the funds you deposit.
15.2 You acknowledge that:
(a) the value of your positions can move rapidly against you;
(b) markets may gap through your stop-loss Orders, resulting in execution at prices materially different from the stop level;
(c) prices for our proprietary Volatility Indices and Surge Indices are generated by our pricing engine and do not correspond to any external market;
(d) cryptoasset CFDs reference an Underlying Instrument that is itself highly volatile and traded on venues with limited liquidity, oversight, and continuity;
(e) trading through the Platform depends on internet connectivity, third-party infrastructure, and mobile-money or card-payment rails, any of which may fail; and
(f) past performance of an Instrument, a strategy, a copy-trading provider, or any pricing series is not indicative of future performance.
15.3 A full description of the risks associated with our products is set out in the Risk Disclosure Notice (see /legal/risk-disclosure). You should read and understand it before trading.
15.4 You confirm that you are trading with funds you can afford to lose, that you have made your own assessment of the suitability of our products for your circumstances, and that you have not relied on any statement made by us or by any person acting on our behalf as advice, recommendation, or guarantee of outcome.
16. Personal data
16.1 We process personal data about you in connection with the operation of your Account, the provision of our services, our identity and source-of-funds obligations, our risk-management, and our commercial operations. The manner in which we collect, use, disclose, transfer, retain, and secure your personal data, and the rights available to you in respect of it, are set out in the Privacy Notice (see /legal/privacy).
16.2 You confirm that any personal data you provide about a third party (including a beneficiary, an emergency contact, or a payment counterpart) has been provided with the informed consent of that person, or on another lawful basis for its provision to us.
16.3 The Privacy Notice forms part of this Agreement. Where it is updated from time to time, the current version applies.
17. Anti-money-laundering
17.1 We are committed to preventing the use of our services for money-laundering, terrorist financing, sanctions evasion, tax evasion, fraud, and other financial crime. Our approach, the checks we perform, the information we require, the sources we screen against, and the actions we take on suspicion of financial crime are set out in the AML/KYC Policy (see /legal/aml-kyc).
17.2 You must not use, or attempt to use, an Account for any of the purposes described in clause 17.1. You must respond truthfully and promptly to any information request made under the AML/KYC Policy.
17.3 We may freeze an Account, suspend transactions, decline a withdrawal, or terminate an Account where required or permitted by Applicable Law in connection with our financial-crime obligations. Where we do so, we may be unable to explain the reason.
18. Complaints procedure
18.1 If you wish to make a complaint, please email support@tfcglobalmarkets.com with the subject line "Complaint" and a description of the matter, including your Account identifier, the relevant dates, and the outcome you seek. We will acknowledge your complaint within five Business Days.
18.2 We will investigate your complaint and aim to provide a substantive response within thirty Business Days of receipt. Where a matter is complex and a substantive response cannot be provided in that time, we will notify you of the reason for the delay and the expected timeline.
18.3 If you are not satisfied with the substantive response, you may escalate the matter to legal@tfcglobalmarkets.com within twenty Business Days of the substantive response. A senior member of the team who has not been involved in the earlier handling of the matter will review the file and provide a final response within thirty Business Days of the escalation.
18.4 The complaints procedure in this clause is the sole internal channel for the resolution of disputes with the Firm. Nothing in this clause affects your right to bring proceedings in accordance with clause 24.
19. Suspension, closure, and termination
19.1 We may suspend, restrict, or close your Account at any time and for any reason, including where:
(a) we have grounds to believe you have breached this Agreement or the Trading Rules;
(b) we have concerns arising from the AML/KYC Policy;
(c) we are required or requested to do so by a competent authority, court, or law enforcement body;
(d) you have provided false, misleading, or incomplete information;
(e) the eligibility conditions in clause 3 are not met, or have ceased to be met;
(f) we withdraw an Instrument, a service, or a payment method;
(g) we discontinue services in your jurisdiction; or
(h) we consider it necessary to protect the Platform, the Firm, or the Firm's Clients.
19.2 You may close your Account by giving us written notice at support@tfcglobalmarkets.com. On receipt of your notice, we will close your open positions (or allow you a reasonable period to close them yourself), calculate the closing balance, apply any amounts owed to us, and pay the remaining balance to you subject to the AML/KYC Policy.
19.3 Termination of this Agreement does not affect any right or obligation that has accrued before termination, nor does it affect the provisions of this Agreement that by their nature are intended to survive termination, including clauses 11, 15, 16, 17, 20, 23, and 24.
20. Liability, indemnity, and force majeure
20.1 We are liable to you for direct loss caused by our fraud or wilful default. We are not liable to you for:
(a) indirect, consequential, incidental, or special loss;
(b) loss of profit, loss of anticipated saving, loss of business opportunity, loss of goodwill, or loss of reputation;
(c) loss caused by market volatility, price gapping, or execution slippage that is not itself the result of our fraud or wilful default;
(d) loss arising from the failure, interruption, or unavailability of the Platform, of any third-party payment processor, of any external liquidity source, of any pricing feed, or of any internet, telecommunications, or power infrastructure;
(e) loss arising from any action we take in accordance with this Agreement, the Trading Rules, or the AML/KYC Policy; or
(f) loss arising from a Force Majeure Event as defined in clause 20.4.
20.2 Subject to clause 20.1, our aggregate liability to you under, or in connection with, this Agreement in any twelve-month period is limited to the total amount of fees, commissions, spreads, and financing charges you have paid to us in the twelve months immediately preceding the event giving rise to the claim.
20.3 You will indemnify us against all losses, costs, expenses, damages, and liabilities (including reasonable legal fees on a full-indemnity basis) that we incur arising from or in connection with:
(a) your breach of this Agreement, the Trading Rules, or any incorporated document;
(b) your breach of Applicable Law;
(c) your fraud, wilful default, or negligence;
(d) any claim brought against us by a third party in connection with your use of the Platform; and
(e) any tax liability we incur on your behalf.
20.4 A "Force Majeure Event" is an event beyond our reasonable control, including an act of God, war, hostilities, act of terrorism, riot, civil disturbance, act of a sovereign or governmental authority, sanctions action, currency-control action, exchange control, market suspension, natural disaster, epidemic, pandemic, public-health emergency, industrial action, cyber-attack, distributed denial-of-service attack, failure of a third-party payment processor, failure of a liquidity source, failure of a pricing feed, failure of the internet or the public telecommunications network, and failure of the electrical grid. On the occurrence of a Force Majeure Event, we may suspend the affected services for the duration of the event and any reasonable period following its cessation, and we are not liable for any loss arising from the event or from the actions we take in response to it.
20.5 Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded or limited under Applicable Law.
21. Amendments
21.1 We may amend this Agreement, any incorporated document, and the Trading Rules at any time. Amendments become effective on the effective date stated in the notice; where no effective date is stated, they become effective on publication.
21.2 We provide notice of a material amendment by email to the address associated with your Account, through the Platform, or by publication on the Website. Amendments of a non-material, technical, or clarifying nature may be effected by publication alone.
21.3 Where you continue to operate your Account after the effective date of an amendment, you are deemed to have accepted the amendment. If you do not accept an amendment, your remedy is to close your Account in accordance with clause 19.2.
21.4 We may amend this Agreement without prior notice to reflect a requirement of Applicable Law, a decision of a competent authority, an operational necessity, a security necessity, or a change made by a third-party payment processor, liquidity provider, or infrastructure supplier.
22. Assignment
22.1 This Agreement is personal to you. You may not assign, transfer, novate, charge, or otherwise dispose of any of your rights or obligations under it, in whole or in part, without our prior written consent.
22.2 We may assign, transfer, novate, or otherwise dispose of any of our rights or obligations under this Agreement, in whole or in part, to any member of the TFC Group, to any successor in title to our business, or to any purchaser of the whole or any part of our business or assets, in each case without your consent. We will notify you of any such action that materially affects your position under this Agreement.
23. Severability, entire agreement, and no waiver
23.1 If any provision of this Agreement is or becomes invalid, illegal, or unenforceable, that provision is deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If modification is not possible, the provision is deemed deleted. The invalidity, illegality, unenforceability, or deletion of a provision does not affect the validity or enforceability of the remainder of this Agreement.
23.2 This Agreement, together with the incorporated documents and any product specifications published on the Platform, constitutes the entire agreement between you and us in relation to the services provided under it. It supersedes all prior agreements, representations, and understandings between you and us in relation to those services.
23.3 A failure or delay by us to exercise any right or remedy under this Agreement is not a waiver of that right or remedy. A single or partial exercise of a right or remedy does not preclude any further exercise of that right or remedy or the exercise of any other right or remedy.
23.4 The rights and remedies provided in this Agreement are in addition to, and not exclusive of, any rights or remedies provided by law.
24. Governing law and jurisdiction
24.1 This Agreement, and any dispute or claim (including any non-contractual dispute or claim) arising out of or in connection with it, its subject matter, or its formation, is governed by, and shall be construed in accordance with, the laws of England and Wales.
24.2 You and we submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute or claim (including any non-contractual dispute or claim) arising out of or in connection with this Agreement, its subject matter, or its formation.
24.3 Clause 24.2 does not limit our right to take proceedings against you in any other court of competent jurisdiction, whether in relation to enforcement, injunctive relief, or otherwise, and the taking of proceedings in one or more jurisdictions does not preclude the taking of proceedings in any other jurisdiction, whether concurrently or not, to the extent permitted by the law of that other jurisdiction.
25. Contact information
25.1 The Firm may be contacted as follows:
(a) TFC Funder Ltd, trading as TFC Global Markets, a company incorporated in England and Wales under company number 17173699;
(b) legal and contractual matters: legal@tfcglobalmarkets.com;
(c) account and trading support: support@tfcglobalmarkets.com;
(d) data-protection matters: dpo@tfcglobalmarkets.com;
(e) anti-money-laundering matters: aml@tfcglobalmarkets.com; and
(f) Website: https://www.tfcglobalmarkets.com.
25.2 You must direct legal and contractual notices to the address in clause 25.1(b). Notices sent to any other address are not effective for the purposes of this Agreement.
This document is in draft pending review by UK financial services counsel. Sections marked with an amber Draft badge contain placeholder text and are not final. Finalized versions go live before we open to traders. Questions: compliance@tfcglobalmarkets.com.